Cancellation policy

Subscription & Cancellation Policy

All boiler cover plans are provided on a monthly subscription basis with a 12-month minimum term.

By purchasing a plan, you agree to enter into a minimum 12-month contract.

Cancellation During Minimum Term

If you request to cancel your subscription within the initial 12-month term:

  • You may still be liable for the remaining balance of the contract
  • Payments will continue until the minimum term has been fulfilled

Cancellation After Minimum Term

After the initial 12-month period, you may cancel your subscription by providing at least 30 days’ notice.

  • Your cover will remain active during the notice period
  • Payments will continue until the end of the notice period

How to Cancel

To request cancellation, please contact us using the details below:

F&P Plumbing & Heating Ltd
📧 info@fandfplumbing.co.uk
📞 0121 330 0323

Important Information

  • No refunds are provided for any unused time or partial billing periods, except where required by law
  • If your subscription is cancelled, your cover and any included services will end once the cancellation takes effect
  • We reserve the right to cancel your subscription if:
    • Payments are missed
    • Access to the property is denied
    • The system is deemed unsafe or unsuitable
    • False or misleading information has been provided